At Canopy Critters, we understand that your trust is built on how we handle your information. This policy explains our digital practices and how we safeguard the details you share when browsing our curated selection of pet supplies.
Your Privacy is a Priority at Canopy Critters
We are committed to protecting your personal data while providing the best possible shopping experience for you and your pets. Transparent, secure, and compliant.
Last Updated: October 24, 2023
1. Information We Collect
We collect information to provide better services to all our users. This includes:
- Personal Identifiers: Name, billing address, shipping address, and email when you place an order.
- Transactional Data: Purchase history and pet profiles for custom food recommendations.
- Technical Data: IP addresses and browsing behavior via cookies to optimize our marketplace.
2. How We Use Your Information
Canopy Critters uses data to create a seamless journey for you and your furry companions:
- Processing and delivering your orders efficiently.
- Personalizing product filters based on your dog or cat's dietary needs.
- Sending requested newsletters and top-rated toy alerts.
4. Your California Data Rights
Under the CCPA/CPRA, California residents have specific rights regarding their personal information:
- Right to Know: You can request a report of what personal data we have stored.
- Right to Delete: You may request the deletion of your account and associated data.
- Right to Opt-Out: We do not sell your personal data; however, you can manage tracking preferences at any time.
5. Data Security
We implement industry-standard encryption and security protocols. Our servers are monitored 24/7 to ensure that your credit card information and pet details remain confidential and protected from unauthorized access.
Questions About Your Privacy?
Our Data Protection Officer, Peijie Awoo, is here to help with any inquiries regarding your personal data.
Contact Our Data Officer